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For Energy Providers

120 million customer calls a year — and your lines are still jammed.

German energy providers handle 120M+ customer contacts per year — yet 41% of customers are dissatisfied with service accessibility. AI handles the volume your team can't.

One call so you can hear it for yourself. No spam, ever.

GDPR Compliant
Your Data Stays in Europe
Made in Germany
EU AI Act Compliant
120M+

customer contacts per year across German energy providers

41%

of energy customers are dissatisfied with their provider's service accessibility

68%

of meter readings still require manual collection or customer self-reporting

Sources: BDEW Kundenfokus 2024Bundesnetzagentur Monitoringbericht 2025

What Voicebot handles for your utility.

Meter readings

Collect meter readings — by phone, anytime.

Customers call to report their gas, electricity, or water meter readings — the AI captures, validates, and confirms each reading.

  • Capture meter readings with digit-by-digit validation
  • Cross-check readings against historical consumption
  • Confirm readings and provide next reading date
Meter readings
Tariff questions

Answer tariff questions — clearly and instantly.

Customers call with questions about tariffs, switching options, or contract details — the AI explains and guides them through options.

  • Explain current tariff and contract terms
  • Compare available tariffs and recommend options
  • Initiate tariff switches with verbal confirmation
Tariff questions
Outage reporting

Handle outage calls — even thousands at once.

During outages, the AI handles the call surge — reporting new outages, providing status updates, and sharing estimated restoration times.

  • Accept and log outage reports with location details
  • Provide real-time outage status and restoration estimates
  • Escalate safety-critical situations to emergency dispatch
Outage reporting
Payment & data updates

Reduce payment defaults — with proactive reminders.

The AI calls customers before payment deadlines, offers installment plans, and collects updated bank details or addresses.

  • Send friendly payment reminders before due dates
  • Offer installment plans and payment arrangements
  • Collect updated contact and banking details
Payment & data updates

Power up your customer service — call now.

Hear how our AI handles energy customer calls. No contract, no setup fee.